In study of Next Content produced for the e-commerce and distance selling Federation (Fevad), more than eight out of ten companies indicate that they have totally or partially digitized their Purchases : validation of requests, placing orders, administrative processes. Over the last two years, digitalization has above all allowed them to improve performance analysis and purchasing reporting, to reduce the environmental footprint through more responsible sourcing, and finally to reduce operational costs, particularly by increasing productivity. teams. To go further, respondents explain that they still encounter some obstacles, starting with organizational constraints and resistance to change, which garner 44% of citations. Followed by cybersecurity requirements (29%), then difficulties in accessing skills and recruiting in digital (27%).
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In a recent study conducted by Next Content for the E-commerce and Distance Selling Federation (Fevad), it was revealed that more than eight out of ten companies have fully or partially digitized their purchasing processes. This not only includes validating requests and placing orders, but also automating administrative processes. Over the past two years, this transition to digitalization has mainly enabled companies to improve performance analysis and purchasing reporting.
This shift towards digital has also had positive repercussions on other strategic aspects of businesses. It has contributed to reducing the environmental footprint through more responsible sourcing, thus demonstrating a commitment to sustainability. In addition, digitalization has played a crucial role in reducing operational costs, largely thanks to increased team productivity.
However, despite these significant advances, businesses still face challenges to take full advantage of digital transformation. Study respondents identified several obstacles, led by organizational constraints and resistance to change, which garnered 44% of citations. These obstacles highlight the need for skillful change management within organizations.
Additionally, cybersecurity requirements represent another major challenge, with 29% of respondents expressing concerns about it. Data and transaction security remains a key priority to ensure customer trust and stability of digital operations.
Finally, the difficulties linked to access to digital skills and recruitment in the digital field were highlighted by 27% of respondents. This finding highlights the importance for businesses to invest in developing internal skills and attracting talent who can effectively navigate the ever-changing digital world. In short, although digitalization has brought undeniable benefits, it requires a holistic approach to overcome current challenges and maximize its long-term benefits.