In his report “Key e-commerce figures 2023” broadcast this summer, the Federation of e-commerce and distance selling (Fevad) reveals that requesting quotes and placing orders are the most digitized operations in companies that buy online: “totally” for 40% of them, or “partially” for 44%. Follow the administrative processes of Billing, supplier compliance control, etc. (38% and 44%), followed by purchase request workflows (37% and 44%). Above all, the report indicates that, in the current context, the digitization of purchasing processes and practices is positioned in 4E position of the main challenges for buyers by 2025, cited by 19% of the panel questioned. It is overtaken by supplier negotiation (44%), new requirements in terms of environmental performance (37%) and supply chain tensions (27%). Nevertheless, the resolution of these problems can also be largely based on the digital solutions.
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In the recently published report entitled “2023 e-commerce key figures”, released this summer by the Fédération e-commerce et vente à distance (Fevad), important findings have been highlighted. According to the data analyzed, the operations most affected by digitalization within companies that make online purchases are requesting quotes and placing orders. Figures show that 40% of these companies have fully embraced digitalization for these operations, while 44% have partially made the leap to digital.
The impacts of this trend do not stop there. The report also highlights that other aspects of business processes are changing. Administrative tasks related to invoicing and supplier compliance monitoring are also undergoing a digital transformation, with 38% and 44% of companies respectively having already adopted digital methods. In addition, the workflows associated with purchase requests are also affected, with 37% of organizations having implemented digital processes and 44% having started a partial process.
The report puts forward an interesting perspective by revealing that, in today's ever-changing environment, the digitalization of purchasing processes and practices represents the fourth major challenge for buyers by 2025. This point of view is shared by 19% of participants surveyed. This concern therefore ranks fourth, preceded by priorities such as negotiation with suppliers (44%), new environmental performance requirements (37%) and supply chain challenges (27%). .
Nevertheless, it is important to note that digital solutions can play a significant role in solving these problems. Indeed, advances in technology offer exciting opportunities to address these challenges efficiently and pragmatically, paving the way for a positive transformation of business practices.