A propos d’ACXIAS
ACXIAS is the leader in SAP ARIBA solutions, the global benchmark in purchasing management Supply Chain and procure-to-pay processes.
With hyper growth of 40% per year for 5 years, Acxias stands out and successfully leads the digital transformation projects of the most renowned companies in their sector of activity: Burger King, Carrefour, CMA-CGM, Engie, Lacoste, Safran, Saint-Gobain, STMicroelectronics, Thales etc.
Basés en France (Lille et Paris), en Suisse, en Chine et à l’Île Maurice, nos 80 collaborateurs accompagnent nos clients dans leurs projets de digitalisation en mettant en place des technologies de pointe afin d’améliorer leurs organisations & processus achats, supply-chain et finance.
Joining ACXIAS, a leading SAP partner, means aiming for expertise and excellence in the practice of SAP ARIBA solutions.
YOUR MAIN MISSIONS:
- Provide daily support to customers (Financial Department contacts, Purchasing Departments, IT Departments) for maintaining operational conditions of software solutions (SAP FI/AA/AR/AP, SAP Ariba, related applications),
- Support end users in getting started and mastering the solution,
- Analyze and handle incidents with responsiveness,
- Participate in the implementation of the requested changes, and make the associated settings,
- Rédiger & exécuter les tests des évolutions de la solution,
- Propose continuous improvement actions in order to improve customer handling of the solution,
- Update functional documents and operating guides/modes,
- Work in a team with other members of Acxias offices around the world,
- Lead activity monitoring meetings.
REQUIRED SKILLS:
- Training in Finance (Engineer or equivalent),
- First support/configuration experience (1 year minimum) SAP S/4, SAP FI/AA/AR/AP,
- Knowledge of financial flows
- English/French required,
- Knowledge of ticketing tools (such as ServiceNow, Zoho, or others),
- Strong problem-solving skills and ability to understand how business processes work and fit in a multiple technology platform environment,
- Mastery of the Office suite, particularly Excel.
OPTIONAL SKILLS:
- Ariba
- Have already achieved TMA support
WHAT ACXIAS OFFERS YOU:
- Participate in a unique entrepreneurial project!
- The opportunity to flourish within a dynamic team, focusing on excellence and customer satisfaction,
- A strong autonomy in your activities,
- A company on a human scale, respectful and attentive to each of the employees, essential contributors to the continuous improvement of services and the development of the company.